Service Level Agreements
DataNexus Support Subscription Standard SLA
| Production Subscriptions Support | 24x7 4h response |
| Pre-production Subscription Support | 5x8 1d response |
| Other support options are available at an additional cost. | |
DataNexus Support Subscription Standard SLA
| Production Subscriptions Support | 24x7 4h response |
| Pre-production Subscription Support | 5x8 1d response |
| Other support options are available at an additional cost. | |